Lastly it could be the gears in the motor housing.
Rv awning release lever stuck.
If this is hard to do it could be the strut.
The lever is stuck on the up position.
While the awning was rolled up we unhooked the legs from the trailer and swung them out to wash behind them.
It is tight but i get it to the roll down position by doing that and can pull my awning down.
Step 1 extend awning slightly.
There can be an obstruction in the arms or rust build up on the strut.
Then while pulling toward me in a motion to unroll the awning i work the release latch with my right hand as i move the awning roll back and forth with my left hand.
I have an a e awning with the roll down roll up lever stuck.
Usually the clicking are the gears skipping.
Pull the support arm to release the ratchet attached to the other end of the lever.
Release the travel locks on the awning arms and release the cam lock if it still holds at all.
Then usually you can move the lock to the roll up position.
Could be a bad strut that is hard to collapse grab the awning while out and try pushing in by hand.
We had a difficult time replacing them really had to lift hard to get them back in the bracket.
Locking lever will not release when pulled forward by pull rod awning down.
Insert a cotter pin through the inner shaft at the end tube to lock the spring.
Rv trailer awning is in rolled up position.
Release a sticky awning ratchet lever by releasing the awning lever with one hand while pulling down gently on the awning support arm with your other hand.
Extend the awning out approximately 1 foot and prop it in place with the board for now.
If you haven t solved the problem try having another person pull the awning strap as far as posible to release the tension on the lock tab.
The awning will not go up.
The lever will answered by a verified rv mechanic.
Step 2 lock spring tension.